Frequently Asked Questions


Products & Availability


How do I know if something is in stock?
In-stock items show the available quantity on the product page. If you're interested in an item and it's out of stock, contact us and we may be able to help find a substitution.
Do you carry all major brands?
We stock Eaton, Siemens, Legrand, Molex, Drossbach, and many other trusted brands. Looking for a specific brand? Just ask.
What if I need something not listed on the website?
Just ask. We have over 5,000 items in our warehouse, and if we don't have it, we can source what you need.
Can you help me find the right part?
Yes. Our team knows electrical supplies. Contact us with your specifications and we'll help you find what you need.

Ordering & Pricing


Do you offer bulk pricing?
Absolutely. Contact us with your project requirements and quantities for bulk pricing.
What payment methods do you accept?
We accept major credit cards as well as PayPal. Business accounts may qualify for net terms.
Do you offer net terms for businesses?
Yes. Contact us to discuss payment terms for qualified business accounts.

Shipping & Pickup


What are your shipping options?
We ship UPS Ground with flat rate shipping costs calculated at checkout. Heavy items may require freight shipping.
How quickly do orders ship?
In-stock items ship within one business day. Custom or special orders may take longer.
Can I pick up my order?
Yes. Webstore orders can be picked up at our Elkhart location Monday–Friday, 8am–3pm. Address: 2410 S Main St, Elkhart, IN 46517.
Do you provide tracking information?
Yes. You'll receive tracking details via email once your order ships.

Account & Website


I forgot my password. How do I reset it?
Click "Forgot Password" on the login page and enter your email address.
Can I view my order history?
Yes. Log into your account to see past orders and track current shipments.
Is the website secure?
Yes. We use industry-standard encryption to protect your information and payment details.

Returns & Exchanges


What is your return policy?
We accept returns within 30 days of purchase if items are in new condition in original packaging. Email us at support@babsco.com to initiate a return. Include your order information and details about what you want to return.
Do you offer product warranties?
Products are covered by manufacturer warranties. Contact the manufacturer directly to check warranty coverage and get support for any issues.